Shore Health System Board Approves
Regional Strategic Plan
Check out ERforQA.org!
Visit this new website to learn more about the planning for our new
freestanding Emergency Center in Queen Anne’s County!
Click here
Surgery's Future is Here Today!
In 2007, a gift from the Memorial Hospital Foundation made it possible for Shore Health System to invest $1.6 million in the most advanced, FDA approved, computer-controlled robotic technology - the da Vinci® Surgical System. This platform is designed to enable complex surgery with extreme precision and accuracy, while offering patients the benefits of minimally invasive surgery.
Are you a candidate for the latest treatment option for prostate cancer? For more information, ask your physician or call 410-822-5552.
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What you Need to Know about MRSA:
We are being proactive in the community and in our hospital to prevent the spread of the MRSA bacteria. We are committed to reducing the incident of infections in the community and in our hospital through education, screening of patients, isolation of those infected, increasing hand hygiene practices and increasing awareness, so that our employees, patients and the community have a safe and healthy environment to work and live in.
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A Guide for Our Visitors
At Shore Health System, we want visiting to be a positive, healing experience. All patients, visitors, vendors and the general public will be treated courteously. In return, we ask visitors to partner with us to provide a safe, clean, and comfortable environment.
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Cancer Services: WORLD CLASS CARE CLOSE TO HOME
A cancer diagnosis triggers a host of life changing decisions. Shore Regional Cancer Center located in Easton eases the burden for patients and their families by offering the most up to date technology, social services and emotional support from experts skilled in this sensitive area of healthcare.
HEALTH LIBRARY
In-depth information and research on hundreds of diseases, including symptoms, prevention methods, and treatment options.
Concerns and Complaints
Shore Health System would appreciate the opportunity to work with you to resolve any concerns or complaints you may have about the care and services you receive in our facilities. There are several ways you can contact us to begin that work.
- Inform your care providers of your concern or complaint
- Ask to speak to a manager or supervisor
- Call or write our Patient/Family Advocate
- telephone number 410/822-1000 extension 5828
410/228-5511 extension 5828
TTY 410/820-5704 or 410/228-7685
- Address: 219 S Washington St Easton, MD 21601
- E-mail address rsulliva@shorehealth.org
If you are not satisfied with our response or if you are not comfortable with contacting us directly you may register your concern with the Joint Commission on Accreditation of Healthcare Organizations which accredits our organization or with the Department of Health and Mental Hygiene which licenses healthcare organizations in the State of Maryland. The contact information for these organizations is:
The Joint Commission
- via E-mail at complaint@jointcommission.org
- via Fax at (630) 792 5636
- via mail at Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
For FAX or mail you may send a letter or use a Quality Incident Report Form printed from the JCAHO web site jointcommission.org.
Department of Health and Mental Hygiene
- via telephone toll free 1-877-4MD-DHMH
- via TTY toll free 1-800-735-2258
- via mail at Department of Health and Mental Hygiene
Office of Health Quality
Spring Grove Center
Bland Bryant Bldg.
55 Wade Ave. Catonsville, MD 21228-4663
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